The world is going digital; SA Domain have tried, tested and replaced their old PBX with the Asterisk PBX. This system not only has beneficial cost savings but allows you to streamline communications within your business. Become an extension of your PBX while traveling, remain in constant contact with your business. Setup VOIP communication between branches. Below are all the specs that one can introduce into your infrastructure.

Asterisk PBX
Asterisk is an open source, reliable, Linux-Based Telephony Toolkit.
Complete PBX
Voicemail System
Interactive Voice Response
Soft Switch
Auto Attendant

Asterisk Features

• Conference calling
• Call forwarding
• Call return
• Call waiting
• Call transfer
• Block caller IP
• Do not disturb
• Call Blocking
• Repeat dialing
• Forwarding of priority calls
• Voicemail to email
• Echo & Echo Cancellation
• Blacklists
• Blind Transfer
• Call Detail Records
• Call Forward on Busy
• Call Forward on No Answer
• Call Monitoring
• Call Parking
• Call Queuing
• Call Recording
• Call Retrieval
• Call Routing
• Call Snooping
• Call Transfer
• Call Waiting
• Caller ID
• Caller ID Blocking
• Conference Bridging
• Interactive Directory Listing
• Interactive Voice Response (IVR)
• Local and Remote Call Agents
• Least Cost Routing (Cellphone)
• Music On Hold
• Music On Transfer
o Flexible Mp3-based System
o Random or Linear Play
o Volume Control
• Remote Call Pickup
• Remote Office Support
• Roaming Extensions
• Route by Caller ID
• Supervised Transfer
• Three-way Calling
• Time and Date
• Voicemail
o Visual Indicator for Message Waiting
o Stutter Dialtone for Message Waiting
o Voicemail to email
o Web Voicemail Interface
• Graphical Call Manager
Asterisk CRM
CRM Management
Customer Relationship Management
Designed for call centers
Pre-installed with Asterisk

Benefits of VoIP
• Save money on long-distance
• Use existing WAN for Long Distance.
• Lower Maintenance Costs
• Adds, Moves & Changes
• Eliminate handsets (Not Suggested)
• Use soft phone on PC (headset / USB)
• Call centre – simplicity and integration with www
• One service to the desk
• Lower cost of Tech’s, Helpdesk etc

Traditional PBX vs. Soft Switch
Traditional PBX Soft Switch
Proprietary Platform Standards-Based
Proprietary Software Standards-Based
Proprietary Phones Standards-Based
Proprietary Interfaces Standards-Based
More Expensive Lower Cost
Open Source
Feature Rich
Scalable

As of 1 February 2005
VoIP was Legal in SA!

For a free quotation please don’t hesitate to contact Stuart on 021-4613490 or email us

Please note we currently only operate in the Cape Town and surrounding areas.